IT support staff

Tips to Choose IT Support Services Company

You will come across numerous IT companies, and this will make the process of choosing one an uphill task. The ugly truth is that a huge of the firms that you will get into contact with are not credible. Since the IT support services company that you pick will determine the success or failure of your IT services, you need to pay close attention when choosing one. The hints discussed below will ensure that you make a sound decision when choosing an IT support services company.


Another thing that you have to keep a close eye on is the size of the IT support services company in question. Most people just pick IT support experts without even looking at the size of their firm. If you wish to get the best IT support services then you should avoid small firms like the plague. Larger IT support services experts will offer you exceptional services without asking for much. The sad news is that if you run a small business then large IT support services experts might ignore you. The key reason is that they like to focus on businesses that will part with huge sums of money for their services often. If you don’t want to get frustrated later choose IT support services experts that are willing to tailor their services to suit your case. You need to partner with someone that will help you achieve your goals.


company size growthExpertise is among the many things that you should put into contemplation when choosing an IT support services company. Make sure that you work with experts that have been doing the business for long since they have what it takes to solve even the most complex IT issues. If you want to discover more about the experience of the professionals that you want to choose to inquire more about the number of firms that they have helped to solve IT problems. It pays to work with an IT support services company that has helped multiple clients that it can refer you to without hesitation.

Ask Questions

After hiring an IT firm to solve your issues don’t just let them proceed with the job without shedding more light on the solutions that they have and whether they will work effectively for your case or not. Work with IT experts that are willing to explain to you everything that they are doing in plain language. Pick firms that have answers that work. If you are not armed with the information regarding the solutions that they intend to use you lower the chances of your IT issues being solved.


You must ask more about the amount of cash that you’ll have to part with for IT support services before penning any contract. The kind of support that you need will dictate the amount that you will pay. If you sign a contract without looking at the charges keenly then you might be paying for support services that you don’t need. You should get price quotes from three or four IT support service providers that you have shortlisted to get one that will give you value for money.…

secured internet connectivity

How to Stay safe on the Internet.

In this age and time, the internet has become very useful and a day cannot pass without one finding him or herself visiting the internet. Be it for news, research purposes, entertainment or even keeping in touch with family and friends. The Internet has been the go-to ‘guy’.

On the downside though is that despite all the great stuff the internet offers it still harbors a plethora of dangers. Malicious computer software and spyware created by cybercriminals are in plenty on the internet and without knowing one can find himself or herself a victim. Other than that, cyberbullies roam within the alleys of social media ready to pounce and attack people without considering anything.

These menaces should of course not deter you from accessing the online realm because of fear. Keeping in mind the tips that will be discussed below you can be pretty sure that you will be safe at all times when surfing the internet.

Set Strong Passwords

Many a times when signing up on social media sites, your school’s portal, etc., you are prompted to set a password of your choice. On some websites,internet fraudsters guidelines can be provided with tools to help test your password’s strength. Ensure that you come up with a very strong and unique password to that cannot be guessed easily. Another pro tip is that you should always avoid using one password for different accounts.

Avoid Installing Doubtful Programs or Plugins.

You may have come across notifications popping up on your desktop or browser window asking to scan your laptop for free. Well, these are malicious programs trying to get access to your PC and cause havoc.

Always avoid clicking on those links, should you need to install a plugin its best to carefully examine it first.

Be Careful with whom You Share Your Information

internet operatorCybercriminals always take advantage of unsuspecting online users, they could send fake emails pretending to be your bank’s customer care requesting your accounts information once they have it they can easily still from you.

To curb this be very cautious when you come across suspicious emails or messages in your social media accounts.

Always Logout from your Personal Accounts

Should you use a public or shared computer do not save your passwords in the browser. Others coming after you have left can easily access your accounts and use them for malicious purposes. Ensure that you completely log out from your accounts once you are done using the computer.…

internet security

Internet Security Threats

Over the years one field that has experienced significant growth has been that of Information Technology. With no signs of stopping or either slowing down, more is still yet to come from this field.

Some of the inventions and discoveries in the IT world have really made life much easier for example nowadays you can easily get all the latest news and information delivered at the click of a button which was quite cumbersome some years back. Nevertheless, despite the significant advancements, one issue that still lingers around the Internet is that of security.

A lapse in concentration in the World Wide Web can leave you open to attacks. Cybercriminals are always on a prowl ready to take advantage ofinternet insecurity unsuspecting internet users. Below we take a look at some of the threats present in the virtual world.


Viruses, not the one that causes common cold but those that attack your computer and literary bring it crashing.

Computer viruses are malicious programs that can transfer from one affected PC to another. Generally, computer viruses are designed to bring havoc to your computer; either steal your personal or private data, corrupt your data and information or even delete everything from your hard disk.


Trojan software or Trojan horses as they are otherwise known are a type of computer virus that disguise as legit software but perform malicious activities in the background.

Once installed, the Trojan starts performing other functions without your knowledge e.g., hacking your computer media devices i.e., camera, mic, etc. Through this, your moves and conversations can be recorded.


internet managementYou may have at one time checked your email inbox and found an email promoting a product or service which you hadn’t previously subscribed for. Well, this could be a case of spamming. Spam can be a bother since they tend to fill up your mailbox with unnecessary messages.

Always keep a keen eye on them, do not just click on any links provided on these emails as they may direct you to harmful websites or even install potentially harmful software on your PC.


Spywares can be categorized under the Trojan software. They are computer programs developed by cybercriminals to spy on you just as their name suggests. A good example of spyware is the keylogger software, once installed in a computer, the software records the victim’s keyboard strokes and could be used to acquire the PCs login credentials.

Phishing Attacks

In their quest to trick internet users, cybercriminals do create an almost identical copy of a company’s email and send it to their victims. These emails could look like those from your bank seeking your private account information.…